Service outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Apr 06, 2026 - 17:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 32597ms (baseline: 32597ms)
- Current error rate: 0.22% (baseline: 0.22%)
- Request count (5min): 463
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=32597ms (threshold: 30000ms)

Posted Apr 06, 2026 - 17:40 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 34140ms (baseline: 34140ms)
- Current error rate: 1.05% (baseline: 1.05%)
- Request count (5min): 286
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=34140ms (threshold: 30000ms)

Posted Apr 06, 2026 - 17:35 UTC

This incident affected: Embedding Models (jina-clip-v2).