Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 04, 2026 - 18:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 80630ms (baseline: 80630ms)
- Current error rate: 1.65% (baseline: 1.65%)
- Request count (5min): 2427
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=80630ms (SLO: 40000ms)

Posted Jul 04, 2026 - 18:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 119182ms (baseline: 119182ms)
- Current error rate: 1.96% (baseline: 1.96%)
- Request count (5min): 2199
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=119182ms (SLO: 40000ms)

Posted Jul 04, 2026 - 18:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 80367ms (baseline: 80367ms)
- Current error rate: 5.55% (baseline: 5.55%)
- Request count (5min): 2289
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=80367ms (SLO: 40000ms)

Posted Jul 04, 2026 - 18:30 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 83808ms (baseline: 83808ms)
- Current error rate: 9.23% (baseline: 9.23%)
- Request count (5min): 1246
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.23% (SLO: 2.00%)

Posted Jul 04, 2026 - 18:25 UTC

This incident affected: Embedding Models (jina-embeddings-v4).