Service outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 28, 2026 - 05:35 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 100014ms (baseline: 100014ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 3497
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=100014ms (threshold: 36000ms)

Posted Jan 28, 2026 - 05:30 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).