Degraded performance: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 08, 2026 - 11:55 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 15405ms (baseline: 15405ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 3097
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=15405ms (SLO: 6000ms)

Posted Apr 08, 2026 - 11:50 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).