Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 24, 2026 - 19:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 442ms (baseline: 442ms)
- Current error rate: 48.46% (baseline: 48.46%)
- Request count (5min): 130
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.5% (threshold: 40%)

Posted Jul 24, 2026 - 19:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 572ms (baseline: 572ms)
- Current error rate: 54.55% (baseline: 54.55%)
- Request count (5min): 143
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.5% (threshold: 40%)

Posted Jul 24, 2026 - 19:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).