Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 10, 2026 - 19:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 20373ms (baseline: 20373ms)
- Current error rate: 13.54% (baseline: 13.54%)
- Request count (5min): 347
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.54% (SLO: 10.00%)

Posted Apr 10, 2026 - 19:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 44610ms (baseline: 44610ms)
- Current error rate: 14.83% (baseline: 14.83%)
- Request count (5min): 236
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.83% (SLO: 10.00%)

Posted Apr 10, 2026 - 19:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 11847ms (baseline: 11847ms)
- Current error rate: 9.51% (baseline: 9.51%)
- Request count (5min): 1041
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.51% (SLO: 10.00%)

Posted Apr 10, 2026 - 19:25 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 12069ms (baseline: 12069ms)
- Current error rate: 11.20% (baseline: 11.20%)
- Request count (5min): 1179
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.20% (SLO: 10.00%)

Posted Apr 10, 2026 - 19:20 UTC

This incident affected: Reader (s.jina.ai).