Partial outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted May 14, 2026 - 12:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 54278ms (baseline: 54278ms)
- Current error rate: 18.34% (baseline: 18.34%)
- Request count (5min): 2175
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 18.3% (threshold: 15%)

Posted May 14, 2026 - 12:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 44117ms (baseline: 44117ms)
- Current error rate: 17.33% (baseline: 17.33%)
- Request count (5min): 1997
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.3% (threshold: 15%)

Posted May 14, 2026 - 12:35 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 61520ms (baseline: 61520ms)
- Current error rate: 15.24% (baseline: 15.24%)
- Request count (5min): 2474
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 15.2% (threshold: 15%)

Posted May 14, 2026 - 12:30 UTC

This incident affected: Embedding Models (jina-embeddings-v4).