Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jun 20, 2026 - 20:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1794ms (baseline: 1794ms)
- Current error rate: 10.53% (baseline: 10.53%)
- Request count (5min): 874
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.53% (SLO: 2.00%)

Posted Jun 20, 2026 - 20:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1744ms (baseline: 1744ms)
- Current error rate: 12.00% (baseline: 12.00%)
- Request count (5min): 883
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.00% (SLO: 2.00%)

Posted Jun 20, 2026 - 20:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1758ms (baseline: 1758ms)
- Current error rate: 10.43% (baseline: 10.43%)
- Request count (5min): 681
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.43% (SLO: 2.00%)

Posted Jun 20, 2026 - 20:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 2313ms (baseline: 2313ms)
- Current error rate: 10.77% (baseline: 10.77%)
- Request count (5min): 650
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.77% (SLO: 2.00%)

Posted Jun 20, 2026 - 20:15 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1751ms (baseline: 1751ms)
- Current error rate: 9.83% (baseline: 9.83%)
- Request count (5min): 631
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.83% (SLO: 2.00%)

Posted Jun 20, 2026 - 20:10 UTC

This incident affected: Embedding Models (jina-clip-v2).