Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 01, 2026 - 10:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 12116ms (baseline: 12057ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 01, 2026 - 10:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 14915ms (baseline: 14915ms)
- Current error rate: 60.16% (baseline: 60.16%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: High error rate: 60.2% (threshold: 40%)

Posted Jul 01, 2026 - 09:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 7851ms (baseline: 7851ms)
- Current error rate: 52.27% (baseline: 52.27%)
- Request count (5min): 132
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.3% (threshold: 40%)

Posted Jul 01, 2026 - 09:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5867ms (baseline: 5867ms)
- Current error rate: 47.66% (baseline: 47.66%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.7% (threshold: 40%)

Posted Jul 01, 2026 - 09:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).