Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 09, 2026 - 07:25 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 78173ms (baseline: 78173ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 104
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=78173ms (SLO: 20000ms)

Posted May 09, 2026 - 07:20 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 77696ms (baseline: 77696ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 142
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=77696ms (SLO: 20000ms)

Posted May 09, 2026 - 07:16 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 74402ms (baseline: 74402ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 121
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=74402ms (SLO: 20000ms)

Posted May 09, 2026 - 07:10 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 67224ms (baseline: 67224ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 129
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=67224ms (SLO: 20000ms)

Posted May 09, 2026 - 07:05 UTC

This incident affected: Embedding Models (Rest Embeddings).