Service outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Jan 16, 2026 - 01:17 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 137706ms (baseline: 137706ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 203
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=137706ms (threshold: 125000ms)

Posted Jan 15, 2026 - 20:30 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 181745ms (baseline: 181745ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 332
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=181745ms (threshold: 125000ms)

Posted Jan 15, 2026 - 20:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).