Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Aug 18, 2026 - 13:40 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21195ms (baseline: 21195ms)
- Current error rate: 27.92% (baseline: 27.92%)
- Request count (5min): 992
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 27.9% (threshold: 15%)

Posted Aug 18, 2026 - 13:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21480ms (baseline: 21480ms)
- Current error rate: 22.91% (baseline: 22.91%)
- Request count (5min): 716
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 22.9% (threshold: 15%)

Posted Aug 18, 2026 - 13:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21956ms (baseline: 21956ms)
- Current error rate: 24.63% (baseline: 24.63%)
- Request count (5min): 942
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 24.6% (threshold: 15%)

Posted Aug 18, 2026 - 13:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 20313ms (baseline: 20313ms)
- Current error rate: 5.36% (baseline: 5.36%)
- Request count (5min): 932
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=20313ms (threshold: 20000ms)

Posted Aug 18, 2026 - 13:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 20837ms (baseline: 20837ms)
- Current error rate: 10.92% (baseline: 10.92%)
- Request count (5min): 1355
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=20837ms (threshold: 20000ms)

Posted Aug 18, 2026 - 13:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21800ms (baseline: 21800ms)
- Current error rate: 11.25% (baseline: 11.25%)
- Request count (5min): 1378
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21800ms (threshold: 20000ms)

Posted Aug 18, 2026 - 13:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21448ms (baseline: 21448ms)
- Current error rate: 26.87% (baseline: 26.87%)
- Request count (5min): 975
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 26.9% (threshold: 15%)

Posted Aug 18, 2026 - 13:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21492ms (baseline: 21492ms)
- Current error rate: 19.87% (baseline: 19.87%)
- Request count (5min): 765
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 19.9% (threshold: 15%)

Posted Aug 18, 2026 - 13:00 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21072ms (baseline: 21072ms)
- Current error rate: 36.08% (baseline: 36.08%)
- Request count (5min): 668
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 36.1% (threshold: 15%)

Posted Aug 18, 2026 - 12:55 UTC

This incident affected: Embedding Models (jina-clip-v2).