Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Aug 18, 2026 - 18:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21466ms (baseline: 21466ms)
- Current error rate: 14.61% (baseline: 14.61%)
- Request count (5min): 760
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21466ms (threshold: 20000ms)

Posted Aug 18, 2026 - 18:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21037ms (baseline: 21037ms)
- Current error rate: 1.81% (baseline: 1.81%)
- Request count (5min): 1488
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21037ms (threshold: 20000ms)

Posted Aug 18, 2026 - 18:40 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 20701ms (baseline: 20701ms)
- Current error rate: 8.29% (baseline: 8.29%)
- Request count (5min): 1110
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=20701ms (threshold: 20000ms)

Posted Aug 18, 2026 - 18:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21163ms (baseline: 21163ms)
- Current error rate: 10.73% (baseline: 10.73%)
- Request count (5min): 951
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21163ms (threshold: 20000ms)

Posted Aug 18, 2026 - 18:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21957ms (baseline: 21957ms)
- Current error rate: 11.42% (baseline: 11.42%)
- Request count (5min): 1523
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21957ms (threshold: 20000ms)

Posted Aug 18, 2026 - 18:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 20905ms (baseline: 20905ms)
- Current error rate: 25.84% (baseline: 25.84%)
- Request count (5min): 1451
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 25.8% (threshold: 15%)

Posted Aug 18, 2026 - 18:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 16013ms (baseline: 16013ms)
- Current error rate: 20.31% (baseline: 20.31%)
- Request count (5min): 1945
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 20.3% (threshold: 15%)

Posted Aug 18, 2026 - 18:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21521ms (baseline: 21521ms)
- Current error rate: 10.48% (baseline: 10.48%)
- Request count (5min): 3176
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21521ms (threshold: 20000ms)

Posted Aug 18, 2026 - 18:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 22034ms (baseline: 22034ms)
- Current error rate: 37.12% (baseline: 37.12%)
- Request count (5min): 555
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 37.1% (threshold: 15%)

Posted Aug 18, 2026 - 18:00 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21448ms (baseline: 21448ms)
- Current error rate: 20.98% (baseline: 20.98%)
- Request count (5min): 753
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 21.0% (threshold: 15%)

Posted Aug 18, 2026 - 17:55 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21604ms (baseline: 21604ms)
- Current error rate: 13.36% (baseline: 13.36%)
- Request count (5min): 1190
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21604ms (threshold: 20000ms)

Posted Aug 18, 2026 - 17:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21890ms (baseline: 21890ms)
- Current error rate: 12.50% (baseline: 12.50%)
- Request count (5min): 1568
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21890ms (threshold: 20000ms)

Posted Aug 18, 2026 - 17:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21014ms (baseline: 21014ms)
- Current error rate: 7.37% (baseline: 7.37%)
- Request count (5min): 1751
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21014ms (threshold: 20000ms)

Posted Aug 18, 2026 - 17:40 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21268ms (baseline: 21268ms)
- Current error rate: 7.25% (baseline: 7.25%)
- Request count (5min): 1930
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21268ms (threshold: 20000ms)

Posted Aug 18, 2026 - 17:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21949ms (baseline: 21949ms)
- Current error rate: 5.64% (baseline: 5.64%)
- Request count (5min): 2127
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21949ms (threshold: 20000ms)

Posted Aug 18, 2026 - 17:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21266ms (baseline: 21266ms)
- Current error rate: 31.29% (baseline: 31.29%)
- Request count (5min): 767
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 31.3% (threshold: 15%)

Posted Aug 18, 2026 - 17:25 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21667ms (baseline: 21667ms)
- Current error rate: 36.22% (baseline: 36.22%)
- Request count (5min): 784
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 36.2% (threshold: 15%)

Posted Aug 18, 2026 - 17:20 UTC

This incident affected: Embedding Models (jina-clip-v2).