Partial outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 18, 2026 - 16:20 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 24660ms (baseline: 24660ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 8875
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=24660ms (threshold: 24000ms)

Posted Aug 18, 2026 - 16:15 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 30118ms (baseline: 30118ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5752
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=30118ms (threshold: 24000ms)

Posted Aug 18, 2026 - 16:10 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).