Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Feb 13, 2026 - 22:00 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 122475ms (baseline: 122475ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1944
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=122475ms (SLO: 40000ms)

Posted Feb 13, 2026 - 21:55 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 125266ms (baseline: 125266ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1183
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=125266ms (SLO: 40000ms)

Posted Feb 13, 2026 - 21:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 118905ms (baseline: 118905ms)
- Current error rate: 2.72% (baseline: 2.72%)
- Request count (5min): 1068
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=118905ms (SLO: 40000ms)

Posted Feb 13, 2026 - 21:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 108409ms (baseline: 108409ms)
- Current error rate: 4.66% (baseline: 4.66%)
- Request count (5min): 1072
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=108409ms (SLO: 40000ms)

Posted Feb 13, 2026 - 21:40 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 130561ms (baseline: 130561ms)
- Current error rate: 0.11% (baseline: 0.11%)
- Request count (5min): 900
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=130561ms (SLO: 40000ms)

Posted Feb 13, 2026 - 21:35 UTC

This incident affected: Embedding Models (jina-embeddings-v4).