Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 13, 2026 - 19:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 85707ms (baseline: 85707ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1327
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=85707ms (SLO: 40000ms)

Posted Apr 13, 2026 - 19:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 116054ms (baseline: 116054ms)
- Current error rate: 0.29% (baseline: 0.29%)
- Request count (5min): 1750
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=116054ms (SLO: 40000ms)

Posted Apr 13, 2026 - 19:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 87810ms (baseline: 87810ms)
- Current error rate: 0.25% (baseline: 0.25%)
- Request count (5min): 4027
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=87810ms (SLO: 40000ms)

Posted Apr 13, 2026 - 19:25 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 86623ms (baseline: 86623ms)
- Current error rate: 0.73% (baseline: 0.73%)
- Request count (5min): 2197
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=86623ms (SLO: 40000ms)

Posted Apr 13, 2026 - 19:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).