Service outage: r.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Sep 01, 2026 - 17:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17198ms (baseline: 17198ms)
- Current error rate: 86.13% (baseline: 86.13%)
- Request count (5min): 12213
- Region: us-central1

Status: Major Outage
Reason: High error rate: 86.1% (threshold: 40%)

Posted Sep 01, 2026 - 17:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 9498ms (baseline: 9498ms)
- Current error rate: 90.54% (baseline: 90.54%)
- Request count (5min): 16662
- Region: us-central1

Status: Major Outage
Reason: High error rate: 90.5% (threshold: 40%)

Posted Sep 01, 2026 - 17:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22968ms (baseline: 22968ms)
- Current error rate: 94.10% (baseline: 94.10%)
- Request count (5min): 20520
- Region: us-central1

Status: Major Outage
Reason: High error rate: 94.1% (threshold: 40%)

Posted Sep 01, 2026 - 17:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23174ms (baseline: 23174ms)
- Current error rate: 94.52% (baseline: 94.52%)
- Request count (5min): 18879
- Region: us-central1

Status: Major Outage
Reason: High error rate: 94.5% (threshold: 40%)

Posted Sep 01, 2026 - 17:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 48677ms (baseline: 48677ms)
- Current error rate: 92.18% (baseline: 92.18%)
- Request count (5min): 16990
- Region: us-central1

Status: Major Outage
Reason: High error rate: 92.2% (threshold: 40%)

Posted Sep 01, 2026 - 17:25 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 53184ms (baseline: 53184ms)
- Current error rate: 89.80% (baseline: 89.80%)
- Request count (5min): 29392
- Region: us-central1

Status: Major Outage
Reason: High error rate: 89.8% (threshold: 40%)

Posted Sep 01, 2026 - 17:20 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 39146ms (baseline: 39146ms)
- Current error rate: 61.34% (baseline: 61.34%)
- Request count (5min): 16016
- Region: us-central1

Status: Major Outage
Reason: High error rate: 61.3% (threshold: 40%)

Posted Sep 01, 2026 - 17:15 UTC

This incident affected: Reader (r.jina.ai).