Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 13, 2026 - 12:10 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 48946ms (baseline: 48946ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=48946ms (threshold: 30000ms)

Posted Apr 13, 2026 - 12:05 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 59711ms (baseline: 59711ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 215
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=59711ms (threshold: 30000ms)

Posted Apr 13, 2026 - 12:00 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 135907ms (baseline: 135907ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 139
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=135907ms (threshold: 30000ms)

Posted Apr 13, 2026 - 11:55 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).