Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 21, 2026 - 17:55 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 183670ms (baseline: 183670ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 199
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=183670ms (threshold: 30000ms)

Posted Apr 21, 2026 - 17:50 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 191361ms (baseline: 191361ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 317
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=191361ms (threshold: 30000ms)

Posted Apr 21, 2026 - 17:45 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 168271ms (baseline: 168271ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 333
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=168271ms (threshold: 30000ms)

Posted Apr 21, 2026 - 17:40 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 239696ms (baseline: 239696ms)
- Current error rate: 3.93% (baseline: 3.93%)
- Request count (5min): 305
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=239696ms (threshold: 30000ms)

Posted Apr 21, 2026 - 17:35 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 206625ms (baseline: 206625ms)
- Current error rate: 0.64% (baseline: 0.64%)
- Request count (5min): 313
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=206625ms (threshold: 30000ms)

Posted Apr 21, 2026 - 17:30 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 284831ms (baseline: 284831ms)
- Current error rate: 1.17% (baseline: 1.17%)
- Request count (5min): 256
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=284831ms (threshold: 30000ms)

Posted Apr 21, 2026 - 17:25 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).