Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 20, 2026 - 16:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22157ms (baseline: 22157ms)
- Current error rate: 9.00% (baseline: 9.00%)
- Request count (5min): 27051
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.00% (SLO: 10.00%)

Posted Feb 20, 2026 - 15:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22977ms (baseline: 22977ms)
- Current error rate: 8.11% (baseline: 8.11%)
- Request count (5min): 24419
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.11% (SLO: 10.00%)

Posted Feb 20, 2026 - 15:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 27976ms (baseline: 27976ms)
- Current error rate: 9.50% (baseline: 9.50%)
- Request count (5min): 23103
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.50% (SLO: 10.00%)

Posted Feb 20, 2026 - 15:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21960ms (baseline: 21960ms)
- Current error rate: 10.67% (baseline: 10.67%)
- Request count (5min): 23111
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.67% (SLO: 10.00%)

Posted Feb 20, 2026 - 15:40 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23848ms (baseline: 23848ms)
- Current error rate: 8.66% (baseline: 8.66%)
- Request count (5min): 26342
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.66% (SLO: 10.00%)

Posted Feb 20, 2026 - 15:35 UTC

This incident affected: Reader (r.jina.ai).