Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jun 21, 2026 - 17:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 172ms (baseline: 172ms)
- Current error rate: 11.40% (baseline: 11.40%)
- Request count (5min): 228
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.40% (SLO: 2.00%)

Posted Jun 21, 2026 - 17:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 245ms (baseline: 245ms)
- Current error rate: 14.13% (baseline: 14.13%)
- Request count (5min): 184
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.13% (SLO: 2.00%)

Posted Jun 21, 2026 - 17:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 298ms (baseline: 298ms)
- Current error rate: 11.20% (baseline: 11.99%)
- Request count (5min): 250
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.20% (SLO: 2.00%)

Posted Jun 21, 2026 - 17:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 192ms (baseline: 192ms)
- Current error rate: 13.83% (baseline: 13.83%)
- Request count (5min): 188
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.83% (SLO: 2.00%)

Posted Jun 21, 2026 - 17:15 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 252ms (baseline: 252ms)
- Current error rate: 8.13% (baseline: 8.13%)
- Request count (5min): 332
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.13% (SLO: 2.00%)

Posted Jun 21, 2026 - 17:10 UTC

This incident affected: Embedding Models (jina-clip-v2).