Partial outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted May 14, 2026 - 13:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 60083ms (baseline: 60083ms)
- Current error rate: 23.19% (baseline: 23.19%)
- Request count (5min): 1846
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 23.2% (threshold: 15%)

Posted May 14, 2026 - 13:35 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 47258ms (baseline: 47258ms)
- Current error rate: 21.83% (baseline: 21.83%)
- Request count (5min): 1773
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 21.8% (threshold: 15%)

Posted May 14, 2026 - 13:30 UTC

This incident affected: Embedding Models (jina-embeddings-v4).