Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 09, 2026 - 10:20 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 106458ms (baseline: 106458ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 120
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=106458ms (threshold: 80000ms)

Posted May 09, 2026 - 10:15 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 107891ms (baseline: 107891ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 153
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=107891ms (threshold: 80000ms)

Posted May 09, 2026 - 10:10 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 80882ms (baseline: 80882ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 122
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=80882ms (threshold: 80000ms)

Posted May 09, 2026 - 10:05 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 84361ms (baseline: 84361ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 131
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=84361ms (threshold: 80000ms)

Posted May 09, 2026 - 10:00 UTC

This incident affected: Embedding Models (Rest Embeddings).