Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 20, 2026 - 03:00 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 7213ms (baseline: 7213ms)
- Current error rate: 5.62% (baseline: 5.62%)
- Request count (5min): 427
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 5.62% (SLO: 10.00%)

Posted Jan 20, 2026 - 02:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 7195ms (baseline: 7195ms)
- Current error rate: 9.40% (baseline: 9.40%)
- Request count (5min): 436
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.40% (SLO: 10.00%)

Posted Jan 20, 2026 - 02:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 7413ms (baseline: 7413ms)
- Current error rate: 9.61% (baseline: 9.61%)
- Request count (5min): 926
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.61% (SLO: 10.00%)

Posted Jan 20, 2026 - 02:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 7124ms (baseline: 7124ms)
- Current error rate: 10.64% (baseline: 10.64%)
- Request count (5min): 1034
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 10.64% (SLO: 10.00%)

Posted Jan 20, 2026 - 02:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 7120ms (baseline: 7120ms)
- Current error rate: 11.93% (baseline: 11.93%)
- Request count (5min): 905
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 11.93% (SLO: 10.00%)

Posted Jan 20, 2026 - 02:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 8511ms (baseline: 8511ms)
- Current error rate: 8.47% (baseline: 8.47%)
- Request count (5min): 1039
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 8.47% (SLO: 10.00%)

Posted Jan 20, 2026 - 02:25 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6223ms (baseline: 6223ms)
- Current error rate: 11.24% (baseline: 11.24%)
- Request count (5min): 801
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 11.24% (SLO: 10.00%)

Posted Jan 20, 2026 - 02:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6960ms (baseline: 6960ms)
- Current error rate: 10.88% (baseline: 10.88%)
- Request count (5min): 993
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 10.88% (SLO: 10.00%)

Posted Jan 20, 2026 - 02:15 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 5788ms (baseline: 5788ms)
- Current error rate: 9.15% (baseline: 9.15%)
- Request count (5min): 1191
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.15% (SLO: 10.00%)

Posted Jan 20, 2026 - 02:10 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6497ms (baseline: 6497ms)
- Current error rate: 7.81% (baseline: 7.81%)
- Request count (5min): 1421
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 7.81% (SLO: 10.00%)

Posted Jan 20, 2026 - 02:05 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 7944ms (baseline: 7944ms)
- Current error rate: 10.79% (baseline: 10.79%)
- Request count (5min): 890
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 10.79% (SLO: 10.00%)

Posted Jan 20, 2026 - 01:55 UTC

This incident affected: Reader (s.jina.ai).