Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Jun 21, 2026 - 20:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 283ms (baseline: 283ms)
- Current error rate: 17.93% (baseline: 17.93%)
- Request count (5min): 184
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.9% (threshold: 15%)

Posted Jun 21, 2026 - 20:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 240ms (baseline: 240ms)
- Current error rate: 16.67% (baseline: 16.67%)
- Request count (5min): 162
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 16.7% (threshold: 15%)

Posted Jun 21, 2026 - 20:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 288ms (baseline: 288ms)
- Current error rate: 15.43% (baseline: 15.43%)
- Request count (5min): 175
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 15.4% (threshold: 15%)

Posted Jun 21, 2026 - 20:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 9060ms (baseline: 9060ms)
- Current error rate: 31.50% (baseline: 31.50%)
- Request count (5min): 400
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 31.5% (threshold: 15%)

Posted Jun 21, 2026 - 20:05 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 243ms (baseline: 243ms)
- Current error rate: 15.32% (baseline: 15.32%)
- Request count (5min): 222
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 15.3% (threshold: 15%)

Posted Jun 21, 2026 - 20:00 UTC

This incident affected: Embedding Models (jina-clip-v2).