Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 14:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2559ms (baseline: 2559ms)
- Current error rate: 47.46% (baseline: 47.46%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.5% (threshold: 40%)

Posted Jul 29, 2026 - 14:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3031ms (baseline: 3031ms)
- Current error rate: 57.52% (baseline: 57.52%)
- Request count (5min): 153
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.5% (threshold: 40%)

Posted Jul 29, 2026 - 14:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 641ms (baseline: 641ms)
- Current error rate: 49.57% (baseline: 49.57%)
- Request count (5min): 117
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.6% (threshold: 40%)

Posted Jul 29, 2026 - 14:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).