Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jun 20, 2026 - 21:00 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1790ms (baseline: 1790ms)
- Current error rate: 13.19% (baseline: 13.19%)
- Request count (5min): 652
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.19% (SLO: 2.00%)

Posted Jun 20, 2026 - 20:55 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 2012ms (baseline: 2012ms)
- Current error rate: 10.68% (baseline: 10.68%)
- Request count (5min): 918
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.68% (SLO: 2.00%)

Posted Jun 20, 2026 - 20:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1750ms (baseline: 1750ms)
- Current error rate: 10.93% (baseline: 10.93%)
- Request count (5min): 686
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.93% (SLO: 2.00%)

Posted Jun 20, 2026 - 20:45 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1680ms (baseline: 1680ms)
- Current error rate: 11.76% (baseline: 11.76%)
- Request count (5min): 706
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.76% (SLO: 2.00%)

Posted Jun 20, 2026 - 20:40 UTC

This incident affected: Embedding Models (jina-clip-v2).