Degraded performance: jina-reranker-v3

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 28, 2026 - 02:00 UTC

Update

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 40935ms (baseline: 40935ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 548
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=40935ms (SLO: 20000ms)

Posted Jan 28, 2026 - 01:55 UTC

Investigating

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 54485ms (baseline: 54485ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 498
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=54485ms (SLO: 20000ms)

Posted Jan 28, 2026 - 01:50 UTC

This incident affected: Reranker Models (jina-reranker-v3).