Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 02, 2026 - 22:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 80056ms (baseline: 80056ms)
- Current error rate: 3.96% (baseline: 3.96%)
- Request count (5min): 2527
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=80056ms (SLO: 40000ms)

Posted Jul 02, 2026 - 22:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 81562ms (baseline: 81562ms)
- Current error rate: 2.84% (baseline: 2.84%)
- Request count (5min): 3518
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=81562ms (SLO: 40000ms)

Posted Jul 02, 2026 - 22:15 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 86675ms (baseline: 86675ms)
- Current error rate: 2.81% (baseline: 2.81%)
- Request count (5min): 2382
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=86675ms (SLO: 40000ms)

Posted Jul 02, 2026 - 22:10 UTC

This incident affected: Embedding Models (jina-embeddings-v4).