Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 10, 2026 - 21:01 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 34590ms (baseline: 34590ms)
- Current error rate: 10.08% (baseline: 10.08%)
- Request count (5min): 238
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.08% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 44795ms (baseline: 44795ms)
- Current error rate: 10.98% (baseline: 10.98%)
- Request count (5min): 246
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.98% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 29115ms (baseline: 29115ms)
- Current error rate: 13.95% (baseline: 13.95%)
- Request count (5min): 215
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.95% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 36788ms (baseline: 36788ms)
- Current error rate: 8.64% (baseline: 8.64%)
- Request count (5min): 243
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.64% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 26137ms (baseline: 26137ms)
- Current error rate: 8.43% (baseline: 8.43%)
- Request count (5min): 249
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.43% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:35 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 36287ms (baseline: 36287ms)
- Current error rate: 12.00% (baseline: 12.00%)
- Request count (5min): 300
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.00% (SLO: 10.00%)

Posted Apr 10, 2026 - 20:30 UTC

This incident affected: Reader (s.jina.ai).