Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 14, 2026 - 01:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 5956ms (baseline: 5956ms)
- Current error rate: 5.04% (baseline: 5.04%)
- Request count (5min): 2202
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 5.04% (SLO: 2.00%)

Posted Feb 14, 2026 - 01:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 5333ms (baseline: 5333ms)
- Current error rate: 7.53% (baseline: 7.53%)
- Request count (5min): 3162
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 7.53% (SLO: 2.00%)

Posted Feb 14, 2026 - 01:40 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 5096ms (baseline: 5096ms)
- Current error rate: 5.13% (baseline: 5.13%)
- Request count (5min): 2436
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 5.13% (SLO: 2.00%)

Posted Feb 14, 2026 - 01:35 UTC

This incident affected: Embedding Models (jina-embeddings-v4).