Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 12:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3313ms (baseline: 3313ms)
- Current error rate: 55.03% (baseline: 55.03%)
- Request count (5min): 149
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.0% (threshold: 40%)

Posted Jul 25, 2026 - 12:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3121ms (baseline: 3121ms)
- Current error rate: 47.17% (baseline: 47.17%)
- Request count (5min): 106
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.2% (threshold: 40%)

Posted Jul 25, 2026 - 12:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2971ms (baseline: 2971ms)
- Current error rate: 47.86% (baseline: 47.86%)
- Request count (5min): 140
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.9% (threshold: 40%)

Posted Jul 25, 2026 - 12:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 440ms (baseline: 440ms)
- Current error rate: 53.10% (baseline: 53.10%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.1% (threshold: 40%)

Posted Jul 25, 2026 - 12:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 845ms (baseline: 845ms)
- Current error rate: 57.60% (baseline: 57.60%)
- Request count (5min): 125
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.6% (threshold: 40%)

Posted Jul 25, 2026 - 12:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).