Partial outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Status changed to major_outage. See new incident for details.

Posted Feb 17, 2026 - 21:55 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 32496ms (baseline: 32496ms)
- Current error rate: 21.38% (baseline: 21.38%)
- Request count (5min): 145
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 21.4% (threshold: 15%)

Posted Feb 17, 2026 - 21:50 UTC

This incident affected: Reranker Models (jina-reranker-m0).