Service outage: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.
Posted May 09, 2026 - 18:45 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 183872ms (baseline: 183872ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 423
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=183872ms (threshold: 120000ms)
Posted May 09, 2026 - 18:40 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 275661ms (baseline: 275661ms)
- Current error rate: 0.35% (baseline: 0.35%)
- Request count (5min): 283
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=275661ms (threshold: 120000ms)
Posted May 09, 2026 - 18:35 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 303092ms (baseline: 303092ms)
- Current error rate: 2.11% (baseline: 2.11%)
- Request count (5min): 142
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=303092ms (threshold: 120000ms)
Posted May 09, 2026 - 18:30 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 294788ms (baseline: 294788ms)
- Current error rate: 2.41% (baseline: 2.41%)
- Request count (5min): 166
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=294788ms (threshold: 120000ms)
Posted May 09, 2026 - 18:25 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 227325ms (baseline: 227325ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 131
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=227325ms (threshold: 120000ms)
Posted May 09, 2026 - 18:20 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 248593ms (baseline: 248593ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 178
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=248593ms (threshold: 120000ms)
Posted May 09, 2026 - 18:15 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 222856ms (baseline: 222856ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 232
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=222856ms (threshold: 120000ms)
Posted May 09, 2026 - 18:10 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 263645ms (baseline: 263645ms)
- Current error rate: 0.54% (baseline: 0.54%)
- Request count (5min): 186
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=263645ms (threshold: 120000ms)
Posted May 09, 2026 - 18:05 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 291089ms (baseline: 291089ms)
- Current error rate: 1.16% (baseline: 1.16%)
- Request count (5min): 173
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=291089ms (threshold: 120000ms)
Posted May 09, 2026 - 18:00 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 277601ms (baseline: 277601ms)
- Current error rate: 3.17% (baseline: 3.17%)
- Request count (5min): 189
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=277601ms (threshold: 120000ms)
Posted May 09, 2026 - 17:55 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 306992ms (baseline: 306992ms)
- Current error rate: 0.64% (baseline: 0.64%)
- Request count (5min): 157
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=306992ms (threshold: 120000ms)
Posted May 09, 2026 - 17:50 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 298210ms (baseline: 298210ms)
- Current error rate: 0.68% (baseline: 0.68%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=298210ms (threshold: 120000ms)
Posted May 09, 2026 - 17:45 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 239431ms (baseline: 239431ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 171
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=239431ms (threshold: 120000ms)
Posted May 09, 2026 - 17:40 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 294553ms (baseline: 294553ms)
- Current error rate: 2.04% (baseline: 2.04%)
- Request count (5min): 147
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=294553ms (threshold: 120000ms)
Posted May 09, 2026 - 17:35 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 294142ms (baseline: 294142ms)
- Current error rate: 2.76% (baseline: 2.76%)
- Request count (5min): 145
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=294142ms (threshold: 120000ms)
Posted May 09, 2026 - 17:30 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 264656ms (baseline: 264656ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 170
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=264656ms (threshold: 120000ms)
Posted May 09, 2026 - 17:25 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 258150ms (baseline: 258150ms)
- Current error rate: 1.97% (baseline: 1.97%)
- Request count (5min): 152
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=258150ms (threshold: 120000ms)
Posted May 09, 2026 - 17:20 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 279789ms (baseline: 279789ms)
- Current error rate: 2.14% (baseline: 2.14%)
- Request count (5min): 140
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=279789ms (threshold: 120000ms)
Posted May 09, 2026 - 17:15 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 286509ms (baseline: 286509ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 134
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=286509ms (threshold: 120000ms)
Posted May 09, 2026 - 17:11 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 293263ms (baseline: 293263ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 132
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=293263ms (threshold: 120000ms)
Posted May 09, 2026 - 17:05 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 261560ms (baseline: 261560ms)
- Current error rate: 1.27% (baseline: 1.27%)
- Request count (5min): 158
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=261560ms (threshold: 120000ms)
Posted May 09, 2026 - 17:00 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 228587ms (baseline: 228587ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 160
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=228587ms (threshold: 120000ms)
Posted May 09, 2026 - 16:55 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 232068ms (baseline: 232068ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 158
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=232068ms (threshold: 120000ms)
Posted May 09, 2026 - 16:50 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 219518ms (baseline: 219518ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 159
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=219518ms (threshold: 120000ms)
Posted May 09, 2026 - 16:45 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 288000ms (baseline: 288000ms)
- Current error rate: 1.97% (baseline: 1.97%)
- Request count (5min): 152
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=288000ms (threshold: 120000ms)
Posted May 09, 2026 - 16:40 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 275076ms (baseline: 275076ms)
- Current error rate: 3.21% (baseline: 3.21%)
- Request count (5min): 156
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=275076ms (threshold: 120000ms)
Posted May 09, 2026 - 16:35 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 259840ms (baseline: 259840ms)
- Current error rate: 1.92% (baseline: 1.92%)
- Request count (5min): 104
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=259840ms (threshold: 120000ms)
Posted May 09, 2026 - 16:30 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 299713ms (baseline: 299713ms)
- Current error rate: 0.81% (baseline: 0.81%)
- Request count (5min): 124
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=299713ms (threshold: 120000ms)
Posted May 09, 2026 - 16:25 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 252280ms (baseline: 252280ms)
- Current error rate: 0.63% (baseline: 0.63%)
- Request count (5min): 159
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=252280ms (threshold: 120000ms)
Posted May 09, 2026 - 16:20 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 303895ms (baseline: 303895ms)
- Current error rate: 4.90% (baseline: 4.90%)
- Request count (5min): 143
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=303895ms (threshold: 120000ms)
Posted May 09, 2026 - 16:15 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 310241ms (baseline: 310241ms)
- Current error rate: 4.38% (baseline: 4.38%)
- Request count (5min): 137
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=310241ms (threshold: 120000ms)
Posted May 09, 2026 - 16:10 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 266149ms (baseline: 266149ms)
- Current error rate: 0.82% (baseline: 0.82%)
- Request count (5min): 122
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=266149ms (threshold: 120000ms)
Posted May 09, 2026 - 16:05 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 298877ms (baseline: 298877ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=298877ms (threshold: 120000ms)
Posted May 09, 2026 - 16:00 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 264560ms (baseline: 264560ms)
- Current error rate: 1.85% (baseline: 1.85%)
- Request count (5min): 108
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=264560ms (threshold: 120000ms)
Posted May 09, 2026 - 15:55 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 259083ms (baseline: 259083ms)
- Current error rate: 2.11% (baseline: 2.11%)
- Request count (5min): 142
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=259083ms (threshold: 120000ms)
Posted May 09, 2026 - 15:50 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 308985ms (baseline: 308985ms)
- Current error rate: 4.47% (baseline: 4.47%)
- Request count (5min): 179
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=308985ms (threshold: 120000ms)
Posted May 09, 2026 - 15:45 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 301862ms (baseline: 301862ms)
- Current error rate: 4.76% (baseline: 4.76%)
- Request count (5min): 126
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=301862ms (threshold: 120000ms)
Posted May 09, 2026 - 15:40 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 267409ms (baseline: 267409ms)
- Current error rate: 3.42% (baseline: 3.42%)
- Request count (5min): 117
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=267409ms (threshold: 120000ms)
Posted May 09, 2026 - 15:35 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 291135ms (baseline: 291135ms)
- Current error rate: 4.29% (baseline: 4.29%)
- Request count (5min): 140
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=291135ms (threshold: 120000ms)
Posted May 09, 2026 - 15:30 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 286466ms (baseline: 286466ms)
- Current error rate: 7.41% (baseline: 7.41%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=286466ms (threshold: 120000ms)
Posted May 09, 2026 - 15:25 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 298434ms (baseline: 298434ms)
- Current error rate: 0.69% (baseline: 0.69%)
- Request count (5min): 144
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=298434ms (threshold: 120000ms)
Posted May 09, 2026 - 15:20 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 291282ms (baseline: 291282ms)
- Current error rate: 1.53% (baseline: 1.53%)
- Request count (5min): 196
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=291282ms (threshold: 120000ms)
Posted May 09, 2026 - 15:15 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 271075ms (baseline: 271075ms)
- Current error rate: 6.90% (baseline: 6.90%)
- Request count (5min): 145
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=271075ms (threshold: 120000ms)
Posted May 09, 2026 - 15:10 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 288221ms (baseline: 288221ms)
- Current error rate: 13.82% (baseline: 13.82%)
- Request count (5min): 152
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=288221ms (threshold: 120000ms)
Posted May 09, 2026 - 15:05 UTC
This incident affected: Embedding Models (Rest Embeddings).
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