Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 08, 2026 - 16:01 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 34207ms (baseline: 34207ms)
- Current error rate: 11.77% (baseline: 11.77%)
- Request count (5min): 637
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.77% (SLO: 10.00%)

Posted Apr 08, 2026 - 15:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 35308ms (baseline: 35308ms)
- Current error rate: 12.50% (baseline: 12.50%)
- Request count (5min): 704
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.50% (SLO: 10.00%)

Posted Apr 08, 2026 - 15:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 32738ms (baseline: 32738ms)
- Current error rate: 9.42% (baseline: 9.42%)
- Request count (5min): 584
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.42% (SLO: 10.00%)

Posted Apr 08, 2026 - 15:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 38581ms (baseline: 38581ms)
- Current error rate: 10.34% (baseline: 10.34%)
- Request count (5min): 445
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.34% (SLO: 10.00%)

Posted Apr 08, 2026 - 15:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 41458ms (baseline: 41458ms)
- Current error rate: 8.25% (baseline: 8.25%)
- Request count (5min): 594
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.25% (SLO: 10.00%)

Posted Apr 08, 2026 - 15:35 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 42903ms (baseline: 42903ms)
- Current error rate: 14.43% (baseline: 14.43%)
- Request count (5min): 485
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.43% (SLO: 10.00%)

Posted Apr 08, 2026 - 15:31 UTC

This incident affected: Reader (s.jina.ai).