Partial outage: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Apr 11, 2026 - 01:05 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 22423ms (baseline: 22423ms)
- Current error rate: 17.78% (baseline: 17.78%)
- Request count (5min): 731
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 17.8% (threshold: 15%)

Posted Apr 11, 2026 - 01:00 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 21371ms (baseline: 21371ms)
- Current error rate: 15.41% (baseline: 15.41%)
- Request count (5min): 688
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 15.4% (threshold: 15%)

Posted Apr 11, 2026 - 00:55 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 21888ms (baseline: 21888ms)
- Current error rate: 20.48% (baseline: 20.48%)
- Request count (5min): 620
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 20.5% (threshold: 15%)

Posted Apr 11, 2026 - 00:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 17698ms (baseline: 17698ms)
- Current error rate: 19.40% (baseline: 19.40%)
- Request count (5min): 500
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 19.4% (threshold: 15%)

Posted Apr 11, 2026 - 00:45 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 18616ms (baseline: 18616ms)
- Current error rate: 19.40% (baseline: 19.40%)
- Request count (5min): 629
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 19.4% (threshold: 15%)

Posted Apr 11, 2026 - 00:40 UTC

This incident affected: Reader (s.jina.ai).