Partial outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 21, 2026 - 05:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2501ms (baseline: 2501ms)
- Current error rate: 28.83% (baseline: 28.83%)
- Request count (5min): 111
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 28.8% (threshold: 15%)

Posted Apr 21, 2026 - 05:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2443ms (baseline: 2443ms)
- Current error rate: 28.44% (baseline: 28.44%)
- Request count (5min): 109
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 28.4% (threshold: 15%)

Posted Apr 21, 2026 - 05:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).