Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 17:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3787ms (baseline: 3787ms)
- Current error rate: 51.89% (baseline: 51.89%)
- Request count (5min): 106
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.9% (threshold: 40%)

Posted Jul 29, 2026 - 17:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 690ms (baseline: 690ms)
- Current error rate: 54.31% (baseline: 54.31%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.3% (threshold: 40%)

Posted Jul 29, 2026 - 17:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).