Partial outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted May 14, 2026 - 14:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 41630ms (baseline: 41630ms)
- Current error rate: 18.84% (baseline: 18.84%)
- Request count (5min): 3025
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 18.8% (threshold: 15%)

Posted May 14, 2026 - 14:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 56112ms (baseline: 56112ms)
- Current error rate: 18.93% (baseline: 18.93%)
- Request count (5min): 3233
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 18.9% (threshold: 15%)

Posted May 14, 2026 - 14:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 39437ms (baseline: 39437ms)
- Current error rate: 15.43% (baseline: 15.43%)
- Request count (5min): 3319
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 15.4% (threshold: 15%)

Posted May 14, 2026 - 14:20 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 39002ms (baseline: 39002ms)
- Current error rate: 17.18% (baseline: 17.18%)
- Request count (5min): 3341
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.2% (threshold: 15%)

Posted May 14, 2026 - 14:15 UTC

This incident affected: Embedding Models (jina-embeddings-v4).