Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 25, 2026 - 11:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 251822ms (baseline: 251822ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 238
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=251822ms (threshold: 90000ms)

Posted Feb 25, 2026 - 11:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 275566ms (baseline: 275566ms)
- Current error rate: 3.07% (baseline: 3.07%)
- Request count (5min): 163
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=275566ms (threshold: 90000ms)

Posted Feb 25, 2026 - 11:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 206134ms (baseline: 206134ms)
- Current error rate: 39.74% (baseline: 39.74%)
- Request count (5min): 234
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=206134ms (threshold: 90000ms)

Posted Feb 25, 2026 - 11:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).