All Systems Operational

Reader Operational
jina-vlm Operational
r.jina.ai Operational
s.jina.ai Operational
Embedding Models Operational
jina-embeddings-v5-text-small Operational
jina-embeddings-v5-text-nano Operational
jina-embeddings-v4 Operational
jina-embeddings-v3 Operational
jina-clip-v2 Operational
jina-code-embeddings-500m Operational
jina-code-embeddings-1500m Operational
Rest Embeddings Operational
Reranker Models Operational
jina-reranker-m0 Operational
jina-reranker-v2-base-multilingual Operational
jina-reranker-v3 Operational
Rest Rerankers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 29, 2026

Resolved - Service has recovered. Error rate: 0.00%
Sep 29, 04:20 UTC
Investigating - Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 90781ms (baseline: 90781ms)
- Current error rate: 0.80% (baseline: 0.80%)
- Request count (5min): 3744
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=90781ms (SLO: 40000ms)

Sep 29, 04:15 UTC

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

Resolved - Service has recovered. Error rate: 0.00%
Sep 26, 05:20 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12051ms (baseline: 12051ms)
- Current error rate: 1.31% (baseline: 1.31%)
- Request count (5min): 458
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12051ms (SLO: 5000ms)

Sep 26, 05:15 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11339ms (baseline: 11339ms)
- Current error rate: 1.01% (baseline: 1.01%)
- Request count (5min): 696
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11339ms (SLO: 5000ms)

Sep 26, 05:10 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12479ms (baseline: 12479ms)
- Current error rate: 0.25% (baseline: 0.25%)
- Request count (5min): 2851
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12479ms (SLO: 5000ms)

Sep 26, 05:00 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12014ms (baseline: 12014ms)
- Current error rate: 0.31% (baseline: 0.31%)
- Request count (5min): 3239
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12014ms (SLO: 5000ms)

Sep 26, 04:55 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12665ms (baseline: 12665ms)
- Current error rate: 0.34% (baseline: 0.34%)
- Request count (5min): 3231
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12665ms (SLO: 5000ms)

Sep 26, 04:50 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12817ms (baseline: 12817ms)
- Current error rate: 0.16% (baseline: 0.16%)
- Request count (5min): 3221
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12817ms (SLO: 5000ms)

Sep 26, 04:45 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 13144ms (baseline: 13144ms)
- Current error rate: 0.13% (baseline: 0.13%)
- Request count (5min): 3093
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=13144ms (SLO: 5000ms)

Sep 26, 04:40 UTC
Investigating - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12606ms (baseline: 12606ms)
- Current error rate: 0.70% (baseline: 0.70%)
- Request count (5min): 1001
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12606ms (SLO: 5000ms)

Sep 26, 04:35 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 26, 04:00 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12558ms (baseline: 12558ms)
- Current error rate: 0.24% (baseline: 0.24%)
- Request count (5min): 2466
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12558ms (SLO: 5000ms)

Sep 26, 03:55 UTC
Investigating - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12950ms (baseline: 12950ms)
- Current error rate: 0.06% (baseline: 0.06%)
- Request count (5min): 4778
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12950ms (SLO: 5000ms)

Sep 26, 03:50 UTC

Sep 25, 2026

Resolved - Service has recovered. Error rate: 0.00%
Sep 25, 12:15 UTC
Investigating - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 19359ms (baseline: 19359ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 143
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=19359ms (SLO: 5000ms)

Sep 25, 12:10 UTC

Sep 24, 2026

Resolved - Service has recovered. Error rate: 0.00%
Sep 24, 16:15 UTC
Investigating - Service s.jina.ai is experiencing issues.

- Current P99 latency: 8742ms (baseline: 8742ms)
- Current error rate: 10.85% (baseline: 10.85%)
- Request count (5min): 129
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.85% (SLO: 10.00%)

Sep 24, 16:10 UTC

Sep 23, 2026

Resolved - Service has recovered. Error rate: 0.00%
Sep 23, 17:25 UTC
Investigating - Service s.jina.ai is experiencing issues.

- Current P99 latency: 17434ms (baseline: 17434ms)
- Current error rate: 12.66% (baseline: 12.66%)
- Request count (5min): 395
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.66% (SLO: 10.00%)

Sep 23, 17:20 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 23, 01:50 UTC
Investigating - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11694ms (baseline: 11694ms)
- Current error rate: 0.14% (baseline: 0.14%)
- Request count (5min): 740
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11694ms (SLO: 5000ms)

Sep 23, 01:45 UTC

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Resolved - Service has recovered. Error rate: 0.00%
Sep 21, 11:05 UTC
Update - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 81469ms (baseline: 81469ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 100
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=81469ms (threshold: 30000ms)

Sep 21, 11:00 UTC
Update - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 73257ms (baseline: 73257ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 140
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=73257ms (threshold: 30000ms)

Sep 21, 10:55 UTC
Update - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 55393ms (baseline: 55393ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 195
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=55393ms (threshold: 30000ms)

Sep 21, 10:50 UTC
Update - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 52061ms (baseline: 52061ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=52061ms (threshold: 30000ms)

Sep 21, 10:45 UTC
Investigating - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 48009ms (baseline: 48009ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=48009ms (threshold: 30000ms)

Sep 21, 10:40 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 21, 10:30 UTC
Investigating - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 14373ms (baseline: 14373ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 166
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=14373ms (SLO: 5000ms)

Sep 21, 10:25 UTC
Resolved - Status changed to degraded_performance. See new incident for details.
Sep 21, 10:25 UTC
Investigating - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 26423ms (baseline: 26423ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 134
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=26423ms (threshold: 20000ms)

Sep 21, 10:20 UTC

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Resolved - Service has recovered. Error rate: 0.00%
Sep 18, 08:45 UTC
Update - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 96741ms (baseline: 96741ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=96741ms (threshold: 30000ms)

Sep 18, 08:40 UTC
Update - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 70863ms (baseline: 70863ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 147
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=70863ms (threshold: 30000ms)

Sep 18, 08:35 UTC
Investigating - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 118948ms (baseline: 118948ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=118948ms (threshold: 30000ms)

Sep 18, 08:30 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 18, 04:55 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11536ms (baseline: 11536ms)
- Current error rate: 0.37% (baseline: 0.37%)
- Request count (5min): 273
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11536ms (SLO: 5000ms)

Sep 18, 04:50 UTC
Investigating - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12350ms (baseline: 12350ms)
- Current error rate: 0.86% (baseline: 0.86%)
- Request count (5min): 467
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12350ms (SLO: 5000ms)

Sep 18, 04:45 UTC

Sep 17, 2026

Resolved - Service has recovered. Error rate: 0.00%
Sep 17, 17:45 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11549ms (baseline: 11549ms)
- Current error rate: 0.10% (baseline: 0.10%)
- Request count (5min): 978
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11549ms (SLO: 5000ms)

Sep 17, 17:40 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12271ms (baseline: 12271ms)
- Current error rate: 0.10% (baseline: 0.10%)
- Request count (5min): 973
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12271ms (SLO: 5000ms)

Sep 17, 17:35 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11753ms (baseline: 11753ms)
- Current error rate: 0.12% (baseline: 0.12%)
- Request count (5min): 818
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11753ms (SLO: 5000ms)

Sep 17, 17:30 UTC
Investigating - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11729ms (baseline: 11729ms)
- Current error rate: 0.29% (baseline: 0.29%)
- Request count (5min): 695
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11729ms (SLO: 5000ms)

Sep 17, 17:25 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 17, 15:00 UTC
Investigating - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11616ms (baseline: 11616ms)
- Current error rate: 0.04% (baseline: 0.04%)
- Request count (5min): 2346
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11616ms (SLO: 5000ms)

Sep 17, 14:55 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 17, 03:15 UTC
Investigating - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 14453ms (baseline: 14453ms)
- Current error rate: 0.22% (baseline: 0.22%)
- Request count (5min): 1335
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=14453ms (SLO: 5000ms)

Sep 17, 03:10 UTC

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Resolved - Service has recovered. Error rate: 0.00%
Sep 15, 19:25 UTC
Investigating - Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 12031ms (baseline: 12031ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 301
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12031ms (SLO: 5000ms)

Sep 15, 19:20 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 15, 18:10 UTC
Investigating - Service s.jina.ai is experiencing issues.

- Current P99 latency: 16113ms (baseline: 16113ms)
- Current error rate: 8.51% (baseline: 8.51%)
- Request count (5min): 787
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.51% (SLO: 10.00%)

Sep 15, 18:05 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 15, 07:35 UTC
Investigating - Service s.jina.ai is experiencing issues.

- Current P99 latency: 9828ms (baseline: 9828ms)
- Current error rate: 13.25% (baseline: 13.25%)
- Request count (5min): 332
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.25% (SLO: 10.00%)

Sep 15, 07:30 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 15, 06:55 UTC
Investigating - Service s.jina.ai is experiencing issues.

- Current P99 latency: 17263ms (baseline: 17263ms)
- Current error rate: 45.01% (baseline: 45.01%)
- Request count (5min): 491
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.0% (threshold: 40%)

Sep 15, 06:50 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 15, 06:45 UTC
Investigating - Service multi-embeddings is experiencing issues.

- Current P99 latency: 41139ms (baseline: 41139ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1179
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=41139ms (SLO: 20000ms)

Sep 15, 06:40 UTC
Resolved - Service has recovered. Error rate: 0.00%
Sep 15, 03:25 UTC
Update - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 27421ms (baseline: 27421ms)
- Current error rate: 0.25% (baseline: 0.25%)
- Request count (5min): 793
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=27421ms (threshold: 20000ms)

Sep 15, 03:20 UTC
Investigating - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 25126ms (baseline: 25126ms)
- Current error rate: 1.08% (baseline: 1.08%)
- Request count (5min): 464
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=25126ms (threshold: 20000ms)

Sep 15, 03:15 UTC
Resolved - Status changed to partial_outage. See new incident for details.
Sep 15, 03:15 UTC
Investigating - Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 18074ms (baseline: 18074ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 502
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=18074ms (SLO: 5000ms)

Sep 15, 03:10 UTC